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Terms and Conditions

Terms and Conditions for Chayyim Centre

Effective Date: 9 December 2024

These Terms and Conditions (“Terms”) govern your access to and use of the services, products, website, and facilities provided by Chayyim Centre (“the Centre”, “we”, “us”, or “our”). By accessing, using, or purchasing from the Centre, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you must refrain from using our services and products.

  1. Services Provided

Chayyim Centre offers alternative and complementary medical services, including but not limited to consultations, treatments, therapies,  and health-related products (“Services”). The Centre may update, change, or discontinue any aspect of the Services at its discretion and without prior notice.

  1. Eligibility

By using the Centre’s Services, you confirm that you are at least 18 years of age and capable of entering into a legally binding agreement. If you are under 18, you must obtain the consent of a parent or legal guardian to use the Services.

  1. Appointments and Consultations
  • Booking: Appointments for consultations or treatments can be booked via our website, by phone, or in person.
  • Cancellation Policy: Cancellations must be made at least 24 hours before the scheduled appointment. Late cancellations or no-shows may incur a fee as outlined on our website or during the booking process.
  • Rescheduling: If you need to reschedule, please notify us as soon as possible to ensure availability.
  1. Payment and Fees
  • Payment Methods: We accept payment via credit card, bank transfer, PayFast. Please contact us if you have any payment issues.
  • Pricing: Prices for Services will be provided at the time of booking or upon request. All prices are subject to change at the Centre’s discretion, and any changes will be communicated to you before payment is processed.
  • Refunds: Refunds may be issued at our discretion in cases where the Services have not been delivered as promised or if the Centre is unable to fulfill an appointment or treatment. Refund requests must be made within 14 days of the appointment or purchase.
  1. Health Disclaimer
  • Alternative Medicine: The Centre provides alternative medical treatments and therapies that may complement conventional medicine but should not be seen as a replacement for medical advice, diagnosis, or treatment from a licensed healthcare professional. Always consult your doctor before starting any new treatments or therapies.
  • Individual Results: Results of treatments and therapies may vary. The Centre does not guarantee specific outcomes or results from any services provided.
  1. Privacy and Data Protection

We are committed to safeguarding your personal information. Our Privacy Policy outlines how we collect, use, and protect your personal data. By using our Services, you consent to the collection and use of your data in accordance with our Privacy Policy.

  1. Use of the Website
  • Intellectual Property: All content on our website, including but not limited to text, images, logos, and graphics, is owned by or licensed to Chayyim Centre and is protected by copyright laws. You may not use any content from our website without prior written permission.
  • Prohibited Uses: You agree not to use our website for any unlawful purpose or to engage in any activity that disrupts or interferes with the functioning of the website or the Services provided.
  1. Health and Safety
  • Personal Responsibility: You acknowledge that it is your responsibility to inform our practitioners of any pre-existing medical conditions, allergies, or medications you are taking that could affect the treatments provided.
  • Medical Emergencies: In the event of a medical emergency, you should immediately contact your doctor or the relevant healthcare authorities. Chayyim Centre is not liable for any medical complications or emergencies arising during or after treatment.
  1. Liability
  • Limitation of Liability: To the fullest extent permitted by law, Chayyim Centre, its employees, agents, and representatives are not liable for any indirect, incidental, special, or consequential damages, including but not limited to lost profits or health complications, and or death arising from your use of our Services or products.
  • Indemnification: You agree to indemnify and hold harmless Chayyim Centre from any claims, losses, or damages (including legal fees) resulting from your breach of these Terms or your use of our Services.
  1. Amendments to Terms

Chayyim Centre reserves the right to modify or update these Terms at any time. Any changes will be effective upon posting on our website, and your continued use of our Services after such changes will constitute your acceptance of the revised Terms.

  1. Governing Law and Dispute Resolution

These Terms are governed by the laws of South Africa. Any disputes arising from or relating to these Terms will be resolved through [mediation/arbitration] in Cape Town, and you agree to submit to the jurisdiction of the courts in that location.

  1. Termination

Chayyim Centre reserves the right to suspend or terminate your access to our Services at any time and for any reason, including if you violate these Terms. Upon termination, all rights and obligations under these Terms will cease, except for any provisions that expressly survive termination.

  1. Contact Information

If you have any questions or concerns about these Terms or our Services, please contact us at:

Chayyim Centre
0721439844
kirsten@chayyimcentre.com

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  • 1. I Fully understand that the attending therapists are not allopathic doctors (M.D’s) and do not pretend to be, but are (in the context of the SCIO biofeedback system) nutritional, wellness consultants working with the biofeedback technology.
    2. I fully understand the difference between the practice of allopathic medicine, nutritional wellness consulting, and Biofeedback.
    3. I fully understand that the services provided by the attending therapists are NOT allopathic, but are nutritional, behavioral or biofeedback in nature.
    4. I fully understand that the attending therapists perform their services within the parameters of natural health care and wellness system using biofeedback and stress reduction.
    5. I fully understand that the attending therapists do not offer allopathic drugs, surgery or chemical stimulants or radiation therapy. I understand that illness is not being diagnosed nor treated and that information that may assist with my wellness and stress reduction are being measured.
    6. I have solicited the attending, biofeedback therapist’s services in good faith, exercising my freewill and following the dictates of my own conscience which allows me to select what I understand is most beneficial to my health.
    7. If I desire any services not provided by the attending, biofeedback therapists, which is my prerogative, I fully understand that I should seek them elsewhere.
    8. I presently seek counsel, advice, opinions, biofeedback or points of view and/or programs within the scope of the attending therapist’s wellness and stress reduction practice. I am aware and release the biofeedback technician to do biofeedback tests and treatments.
    9. I fully understand that the SCIO Biofeedback System services provided by the attending therapists are not generally accepted and/or recommended by allopathic doctors or other conventional health practitioners.
    10. I fully understand and accept the fee to be paid.

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