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Cancellation & Refund Policy

Cancellation Refund Policy:

At Chayyim Centre, we strive to provide exceptional service and support to our valued clients. We understand that sometimes, unforeseen circumstances may arise, leading to the need to cancel or reschedule appointments. To ensure transparency and fairness for all parties involved, we have developed the following cancellation refund policy:

  1. Cancellation Notice: Clients are required to provide a minimum of 24 hours notice prior to the scheduled appointment time if they wish to cancel or reschedule their session. This allows us to accommodate other clients and make necessary adjustments to our schedule.
  2. Refund Eligibility: a. Cancellations made within the stipulated 24-hour notice period are eligible for a full refund. b. Cancellations made less than 24 hours before the scheduled appointment time will not be eligible for a refund.
  3. Refund Validity: Refunds for cancelled appointments are only valid for a period of 30 days from the date of the cancelled session. After this period, refunds will no longer be processed.
  4. Refund Process: To request a refund for a cancelled appointment, clients must contact Chayyim Centre’s customer support team via email or phone within the refund validity period. The refund request should include the client’s name, appointment date and time, and reason for cancellation.
  5. Refund Disbursement: Refunds will be processed using the original payment method within 5-7 business days from the date of the refund request approval.
  6. Exceptions: In cases of emergencies or extenuating circumstances, we understand that clients may need to cancel their appointments with short notice. In such situations, we encourage clients to reach out to us directly to discuss their circumstances, and we will strive to accommodate them to the best of our ability.

By booking a session with Chayyim Centre, clients acknowledge and agree to abide by the terms of this cancellation refund policy. We appreciate your understanding and cooperation in helping us maintain the efficiency and quality of our services.

If you have any questions or concerns regarding our cancellation refund policy, please don’t hesitate to contact us. We’re here to assist you.

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  • 1. I Fully understand that the attending therapists are not allopathic doctors (M.D’s) and do not pretend to be, but are (in the context of the SCIO biofeedback system) nutritional, wellness consultants working with the biofeedback technology.
    2. I fully understand the difference between the practice of allopathic medicine, nutritional wellness consulting, and Biofeedback.
    3. I fully understand that the services provided by the attending therapists are NOT allopathic, but are nutritional, behavioral or biofeedback in nature.
    4. I fully understand that the attending therapists perform their services within the parameters of natural health care and wellness system using biofeedback and stress reduction.
    5. I fully understand that the attending therapists do not offer allopathic drugs, surgery or chemical stimulants or radiation therapy. I understand that illness is not being diagnosed nor treated and that information that may assist with my wellness and stress reduction are being measured.
    6. I have solicited the attending, biofeedback therapist’s services in good faith, exercising my freewill and following the dictates of my own conscience which allows me to select what I understand is most beneficial to my health.
    7. If I desire any services not provided by the attending, biofeedback therapists, which is my prerogative, I fully understand that I should seek them elsewhere.
    8. I presently seek counsel, advice, opinions, biofeedback or points of view and/or programs within the scope of the attending therapist’s wellness and stress reduction practice. I am aware and release the biofeedback technician to do biofeedback tests and treatments.
    9. I fully understand that the SCIO Biofeedback System services provided by the attending therapists are not generally accepted and/or recommended by allopathic doctors or other conventional health practitioners.
    10. I fully understand and accept the fee to be paid.

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